Get in touch with our team

If you need help, our support team is ready to assist with questions, account-related issues, technical concerns or general feedback. Use live chat for quick troubleshooting, or email for account, payments and verification enquiries. We can guide you through deposits, withdrawals, bonus redemption and KYC checks, and we will escalate more complex cases to specialists. Expect prompt, clear replies and follow-up until your issue is fully resolved.

Department	Contact
Customer support	[email protected] (Live chat and email - typical reply within 2 hours)
General enquiries	[email protected] (Billing and general questions - reply within 24 hours)
Affiliate enquiries	[email protected] (Partner relations - response within 48 hours)
Phone	+1 415 732 9842 (Call back and escalation during office hours)
Working hours	Mon-Fri, 09:00-18:00 (Live chat 24/7)

Contact by email

Email is the preferred contact method for detailed requests, account-related issues, or cases that require explanations or documents. Please send your message to [email protected] with a clear subject line, your account ID, and current contact details. Including all relevant information up front helps us process requests faster and reduces verification delays.

Contact Form

Name

<label for="email" style="font-size:14px;color:#222;">Email</label><input id="email" name="email" type="email" placeholder="[email protected]" required style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;"><label for="message" style="font-size:14px;color:#222;">Message</label><textarea id="message" name="message" rows="6" placeholder="Tell us how we can help" required style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="padding:10px 14px;background:#ff6b6b;color:#fff;border:none;border-radius:4px;font-size:15px;cursor:pointer;">Send message</button>

Response Time

Our support team aims to respond quickly to all queries. Most requests are answered within one business day. Simple account or payment questions are usually resolved fast, while more complex issues - such as detailed verification, payment investigations or security reviews - may take longer depending on their nature. We’ll keep you updated during any extended review.

Feedback

Your feedback matters to us. Please share any suggestions, ideas, or issues you find on the site, we read every message and use what we learn to improve features, promotions, and your overall experience. Send your thoughts via live chat or email to [email protected], and expect a careful review so we can make the site better for all players.